Versand

Shipping Policy

We aim to process and ship orders as efficiently as possible.

Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully received.

Orders are not normally processed or shipped on weekends or public holidays.

During promotional periods, holidays, or periods of unusually high order volume, processing may take longer than usual.

Shipping Time

Estimated delivery times may vary depending on the destination, shipping method, customs clearance, and local delivery conditions.

Typical estimated delivery time:

7–15 business days

Please note that delivery estimates are not guaranteed and may be affected by circumstances beyond our control.

Tracking

Where available, a tracking number will be provided after your order has been shipped.

Tracking information may take some time to become available after the package enters the carrier's system.

Customs and Import Duties

International orders may be subject to customs duties, taxes, or other import charges depending on the destination country.

Any applicable customs duties, taxes, or import fees are the responsibility of the customer unless otherwise stated.

Delayed or Lost Packages

If your order appears to be delayed or has not arrived within a reasonable period, please contact us at:

superior.fsl12@gmail.com

We will assist you in checking the shipment status.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. If an order is returned because of an incorrect or incomplete address, additional shipping costs may apply.