Widerrufsrecht
Return & Refund Policy
We want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may request a return within 30 days of receiving your order.
Return Conditions
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned with its original packaging, accessories, and tags where applicable.
- Proof of purchase may be required.
- Items that have been damaged, used, or altered after delivery may not be eligible for a refund.
Return Process
To request a return, please contact us at:
Email: superior.fsl12@gmail.com
Please include your order number and a brief explanation of the reason for the return. We will provide you with the return instructions if your request is approved.
Please do not send products back to the sender address on the package before receiving return instructions from us.
Refunds
Once we receive and inspect the returned item, we will notify you whether your refund has been approved.
If approved, the refund will be issued to your original payment method. Depending on your bank or payment provider, it may take several business days for the refund to appear in your account.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible at superior.fsl12@gmail.com and provide your order number and photos of the item. We will review the issue and provide an appropriate solution.
Return Shipping
Unless the product is defective, damaged, or incorrectly shipped, return shipping costs may be the responsibility of the customer.
For questions regarding returns or refunds, please contact: